Success through selling the sales environment

By: Jerry Bradley In an effort to drive revenue, banks continue to place inordinate time and attention on improving sales culture. Experience shows this effort often ends up fruitless and yields disappointing results. Wells Fargo’s toxic sales culture mentality and...

How Well Do You “Know Your Customer”?

By: Gill Hundley “Know Your Customer” is no longer solely a compliance exercise for banks — it’s an opportunity for them to execute on strategic goals while deepening existing relationships. Community bankers know that personal relationships and superior service...

Sink or Swim in the Data Deep End

By: Jerry Bradley Community banks risk allowing big banks an opportunity to widen the competitive gap by not investing in their own data management. It’s now-or-never for community banks, and a competitive edge could be the key to their survival. A financial...